To be a leading global brand that best represents Turkey in the jewelry industry.
To deliver personalized jewelry products to global end users directly, quickly and at accessible prices without compromising ethical standards.
Customer Satisfaction:
We put our customers at the heart of every product we design. We are aware of our responsibility to our customers who accompany us in their most special moments. Ensuring customer satisfaction in all Kutez experiences from start to finish is our top priority. We aim to maximize customer satisfaction with features and services such as home product trial kits, expedited shipping, 24/7 live support, unconditional returns within 30 days and lifetime warranty.
Sustainable and Ethical Production:
We respect nature and people, and we believe that contributing to our future is part of our job. Therefore, we design all production, packaging and cargo processes to be sustainable and have the lowest possible carbon footprint. We base our supply chain entirely on ethical standards and sustainability, and we only use recycled gold and conflict-free diamonds that comply with the Kimberly Process in our products.
Inclusivity and Accessibility:
We care about offering products that appeal to consumers of all demographics and lifestyles without discrimination and making our sales channels accessible to all audiences. We are creating a global base of satisfied customers with our personalized production expertise and digital marketing power.
Reliable and Honest Communication:
We are confident in our craftsmanship, ethical stance and the service we provide. Therefore, we are open and honest in every step of our communication with our customers. We aim to establish a lifelong trust relationship, not just during the sales process.
